FREQUENTLY ASKED QUESTIONS

Corporate delivery hours: 7am to 7pm
Orders & Cut off After you place an order, we will promptly reply with an order confirmation and follow up for payment. Deposits may be required for larger orders. We kindly request a 48 hours’ notice for all orders and will do our best to accommodate any last minute requests; please enquire.

Allergy & Special Diets We are not an allergen-free facility and will not be able to assume liability for any cross contamination. However, we take your dietary requirements seriously and handle restrictions with care and in separate packaging and labels for easy identification. Please specify when placing your orders.

Payment We accept Visa, Mastercard, Corporate cheques and EFT payments. Direct billing for corporate accounts can be set up. Please discuss to secure your orders.

Changes & Cancellation We require a minimum 48 hours notice for cancellations. Cancellations and changes must be confirmed by us. The client may be responsible for unrecoverable charges and deposits.

Delivery Charges vary according to location. Please enquire.

Table Set Up and Styling By Our Chefs Elevate your dining experience with a meticulously styled table that engages all the senses. Let our professionals handle every detail, ensuring that your table looks stunning. Charges vary according to menu and event size.

Rentals Please request for chaffers, if required. Feel free to call 604.997.9790, if you have any questions.